Contact

Contact iLLUMITUBES

Have a question about an order, product, artwork, timing, or your event? Contact us directly and we’ll help you determine the right next step.

Phone: (617) 294-9193
Email: orders@illumitubes.com

Need an answer before ordering?

Our Frequently Asked Questions cover common questions about iLLUMITUBES products, sizes, artwork and design, pricing, shipping, setup, accessories, and reuse.

Event coming up quickly?

Rush production and priority shipping may be available depending on your order, artwork readiness, production capacity, destination, and required delivery date.

Review Rush & Priority information before placing a time-sensitive order.

Rush availability must be confirmed by iLLUMITUBES before ordering.

Existing order?

When contacting us about an existing order, please include your order number and any relevant event or delivery details so we can assist you efficiently.